Frequently Asked Questions about Guided Tours
May the tour leader preview the exhibition(s) prior to the visit?
How long do tours last?
Can tours accommodate students with special needs?
How much do guided tours cost?
When do we pay for the tour?
When should we arrive?
How many chaperones do I need?
Does the Museum have lunch facilities?
Where do the buses go when we arrive?
Is there some place to store items we brought on the trip?
What if our group is delayed and we miss our tour time?
May the tour leader preview the exhibition(s) prior to the visit?
Because some artworks may be concerned with issues of social, political, or religious nature not previously discussed in the classroom or among family members, instructors are invited to preview any exhibition before the scheduled tour. Instructors and parents are encouraged to contact the Museum's education staff at (231) 995-1029 with any questions or concerns they may have about the tours [ Return to questions ]
How long do tours last?
Most adult and student tours are 90 minutes in length. Tours for younger children last 60 minutes.[ Return to questions ]
Can tours accommodate students with special needs?
Yes. All programs at the Dennos Museum Center strive to be as accessible as possible. Please discuss any special accommodations with staff and docents when scheduling your tour.
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How much do guided tours cost?
Scheduled tour groups are $4 per student, $6 per adult (1 chaperone per 10 students allowed free of charge). An art activity may be added for an additional $1 per student. Cost is subject to change for special exhibitions. Teachers and aides are admitted free.
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When do we pay for the tour?
Payment is due on the day of your tour. Please present your payment to the Museum's Admission Desk prior to the start of your tour.
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When should we arrive?
Please plan to arrive five minutes before your scheduled tour so that you will have time to check in at the Museum Admission Desk before your tour starts.
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How many chaperones do I need?
School groups should be accompanied by one adult chaperone for every 10 students. Chaperones are asked to remain with the group at all times. It is the responsibility of chaperones to maintain orderly student conduct and assist the docents on tours. Please divide students into small, chaperoned groups prior to your arrival. To help facilitate interaction between the docents and students, please provide name tags (first name only) for everyone. The number of groups should correspond to the number listed on your confirmation letter.
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Does the Museum have lunch facilities?
Regrettably, the Museum does not have facilities for eating packed lunches. Please leave all food on the buses.
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Where do the buses go when we arrive?
Buses may drop off students in front of the Museum and park in Northwestern Michigan College's Cherry Lot free of charge.
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Is there some place to store items we brought on the trip?
Backpacks, umbrellas, bags and other large items are not permitted in the galleries; we recommend that you leave these items on the bus. Coat rooms are available for tour groups.
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What if our group is delayed and we miss our tour time?
Tours arriving 20 minutes late or more will automatically be canceled. The volunteer guides arrange their schedules to accommodate each visit. If your group will arrive late or you must cancel the tour, please contact the Museum at (231) 995-1055 as soon as possible. It may be possible to reschedule or provide an abbreviated version of your tour.
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